At J&E Cleaning Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services.
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1. Who We Are
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J&E Cleaning Solutions is a professional cleaning company operating in Wiltshire, Swindon, and the Cotswolds. For any privacy-related questions, please contact us at:
📧 Email: janjesolutions@gmail.com
📞 Phone: 07355727979
2. What Information We Collect
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We may collect and process the following types of personal information:
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Contact Information: Name, email address, phone number
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Service Details: Address, preferred cleaning schedule, type of services requested
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Website Usage Data: IP address, browser type, pages visited (via cookies or analytics tools)
3. How We Use Your Information
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Your data is used for the following purposes:
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To respond to your enquiries and provide cleaning services
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To send booking confirmations and service updates
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To improve our website and customer experience
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To comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Legal Basis for Processing
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Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:
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Consent: When you voluntarily provide information via forms or contact
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Contract: To fulfill a service you have requested
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Legal Obligation: When required by law
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Legitimate Interests: To operate and improve our business
5. How We Store and Protect Your Data
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We store your information securely and take appropriate technical and organisational measures to prevent loss, misuse, or unauthorised access.
6. Your Rights
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You have the right to:
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Access the data we hold about you
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Correct or update your information
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Request deletion of your data
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Object to or restrict data processing
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Withdraw consent at any time
To exercise these rights, please contact us at [your email address].
7. Cookies
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Our website may use cookies to enhance user experience and track website performance. You can adjust your cookie settings in your browser at any time.
8. Third-Party Links
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Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
9. Changes to This Policy
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We may update this Privacy Policy from time to time. The latest version will always be available on our website.
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Last Updated: 27/06/2025